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Services Directories – Local, National and International 

Healthcare – We provide end to end services to provide Service Directories which bring together Health and Social Care service providers (and practitioners) from the public, private and not for profit all in a “Single Source of Truth


This is built to an International Standard, based on Fast Health Interoperability Resources (FHIR) utilizing proven blockchain technology Across the world as countries struggle to balance rising consumer expectations,

escalating demands on health systems, an ageing population, rising rates of chronic disease and increasing costs, there is a need to consider the foundation blocks of Digital Health, which can act as catalyst for other innovations to build on, such as Secure Messaging, Telehealth and tools such as Data Analytics.

In Australia, one concept which has been adopted nationally is the National Health Services Directory (NHSD). This is a repository of health and social care services which combines both operational data for Health & Human Services and Provider data for transactional information to provide continuity of care for health consumers throughout their life.



At present, many hospitals, aged care, community care, and primary care settings independently maintain address books of local clinicians. These are used daily by doctors, nurses and allied health professionals to aid the transfer and management of care. They range from simple lists to relatively sophisticated databases separate to or embedded within other systems. Few of these, however, are linked to a capacity for eHealth communication.


For example, when a GP or hospital-based doctor is planning further care for a patient such as a renal patient with diabetes, they need to be able to: access high-quality information about various service providers in the patient’s town or suburb find a podiatrist, physiotherapist, dietician, pharmacist, etc.; assure themselves of the identity, provider status, address, etc. of those providers; and access electronic address information easily available to refer the patient for further care.


Australia built a National Service Directory combining service and provider directories across state jurisdictions. It was in response to an increasing frustration initially from health professionals about the overlapping nature of finding information and inconsistent type and quality. The shift toward eHealth and healthcare reform meant the greater integration of systems and a consumer group that expects greater access to information.


Service and provider information must be available quickly, easily and with the highest possible degree of accuracy and reliability alongside the emerging identification, authentication and messaging regimes if we are to use electronic communications effectively to support health services.



For Australia, a population of 24 million people, the NHSD:- covers the breadth and depth of “Health and Social Care Services across Australia (8 State and Territory governments and a Federal government)

 is the single ‘source of truth’ for E-Health from the "Cloud” handles over 9.5 million transactions/month (and growing as more national and state e-health initiatives start to use the national messaging facilities)


The NHSD is now the:

• National Services Directory (400,000+ Services)

• National Provider Directory (300,000+ Accredited Health Practitioners )

• National Telehealth Directory


And stores national health identifiers and secure messaging:

• Health Provider Identifiers - Individual (HPI-I’s)

• Health Provider Identifiers - Organisational (HPI-O’s)

• Secure Messaging EndPointer Location Service (ELS)


It also underpins many Federal, State and local health initiatives such as the National Nurse on Call and the GP after Hours programs The NHSD is a shared piece of national infrastructure and allows many stakeholders to have varying degrees of control and opening the NHSD infrastructure to be ubiquitously available, has built a community of positive support because of its utility and ease of availability. The NHSD is currently accessible via websites, mobile apps and APIs, integrated into an increasing range of software products. 


See Attached Documents about HSD’s for more information



Knowledge and empowerment

The global health sector generates an enormous amount of important data that can deliver improvements to the health of our communities and people’s lives. The data is everywhere, in many different formats and places. The challenge is to make it easy to access and explore.


With Healthmap we’ve sourced and combined key health data into a single, easy-to- use map.


Whether you’re a health professional, planner, researcher, or just simply interested, our growing catalogue of nationally and locally significant datasets is at your fingertips. You can now explore, discover and share data across the local, national or international health landscape!

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Global Health Connector – Mapping

The European Connected Health Alliance (ECHAlliance) is the Global Connector for Digital Health, facilitating multi-stakeholder connections around ecosystems, driving sustainable change and disruption in the delivery of health and social care.


Our global network of Digital Health Alliances connects 78 countries and 4.4 billion people (Europe, USA, Canada, China, Africa, Asia, the Caribbean and Americas and the Pacific).


Our community of over 16,500 experts – including government, health & social care providers, leading companies and start-ups, researchers, insurances, patients groups and citizens, and the investment community connect through ecosystem meetings (120 per year) and international events and our online platform.

The Digital Health Observatory (DHO) and The Digital Health Society (DHS) movement facilitate and promote the transfer of knowledge, experiences and best practices creating a community of knowledge in Digital Health globally.


HSD Estonia – Providing a global map of all organisations in the ECHAlliance, CWCDH, EURORDIS, CWCDH, CORAL and EUREGHA

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Dish Project - Digital
Innovation Skills Helix in health

The Erasmus + DISH project aims at bridging the “missing link” between the progressive digitalisation of the healthcare sector and the lack of eHealth and innovation skills among health and social care professionals to fully benefit from the use of innovative eHealth products and solutions.


The project consortium, 19 organisations overall, is made of six regional triple helix clusters composed by health care providers, educational institutions and enterprise representatives that will test DISH concepts and outcomes in Denmark, Norway, United Kingdom, Germany, Spain and Poland, and is completed by two EU-wide organisations to promote its dissemination and stakeholder’s involvement.


Started in November 2018, the project runs over three years and will include a preparation phase, a development phase and a testing phase, where the triple helix partners will work closely together to ensure the fulfilment of real needs expressed by the health care providers, exploitability and scale up of achieved results.


AITIA (HSD) Estonia partnership – Build and deployment of the EU funding website

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